Platform
Data Layer
- Connectors: Google/M365/Slack/Jira/Salesforce/Workday/Guidewire/S3/BigQuery
- Vectorization, lineage, PII redaction
- Batch & streaming; retention controls
Reasoning Layer
- Retrieval, tools, planning; model routing
- Policy engine: RBAC, quotas, approvals
- Evaluators: quality, safety, bias
Execution Layer
- Workflow orchestrator with SLAs & rollback
- Adapters: Email, Tickets, Docs, CRM, LOS
- Observability: traces, metrics, replay
Artifacts
Everything produces an audit trail:
- Agent trace (JSON)
- Policy logs
- Evaluator scores
- Approval trails